
Where did you learn to deal with conflict. Chances are you learned it from your family, friends or workplaces. The only difficulty with learning how to resolve conflict this way is that it isn’t always effective. The standard way of resolving conflict seems to be either ignoring it and hoping it will go away or getting back in the other person’s face. So we have this ongoing cycle of one person getting mad and the other person getting angry right back. They keep repeating this pattern until they get to the point where they try to ignore it, pretend it went away or fix it until the next day it comes back.
Many people go through life putting out fires and reacting to whatever conflict comes their way rather than trying to prevent it. We often spend much of our time focusing on the issue on the surface but don’t do anything to resolve the underlying situation. Think about the last time you had a fight with someone you loved. What was it about? Did you fix it? Did it go away permanently? Think of the following points next time you are in conflict with someone.
What is this conflict really about?
What am I feeling inside and where does that come from?
Do I really care whether the toilet seat is up or is it about something else?
What is it about me that compels me to fight about this?
What do I need to do to fix this situation?
When you ask yourself questions like these you begin the process of understanding
yourself. It is this self-
Once you figure out what’s really going on you can begin doing the important work
to actually fix your relationship and life conflicts. Remember that conflict starts
with you because you get to decide whether you become part of the never-
I’m happy to say that we now have the knowledge to actually get rid of conflict if we do a little preparation beforehand. It takes some determination and commitment to doing things a different way but people really can stop annoying each other. I’ve had the pleasure of helping leaders and employees in a variety of setting create workplaces where people know how to talk about disagreements and work together to arrive at shared solution. Conflict can actually be an opportunity to identify things that need some attention and do something to improve the way people get along.
Imagine what your workplace would be like if you got rid of ongoing conflicts. The ability to resolve conflicts is vitally important because it can make the difference between a workplace that functions well and one that excels. When we get rid of conflict we can devote more energy to being productive and doing our jobs well. Conflict has a way of holding us back but, luckily, we can do some practical things so that it goes away.
I look forward to talking with you about your conflict resolution needs and helping you enjoy a less adversarial workplace.

A Conflict Resolution Trainer Helps You Create a Happier Life or Work Environment
How would your life or workplace look if you had less conflict in it? I help people learn conflict resolution skills that will change their lives and workplaces.
I have a deeper approach to conflict resolution that focuses on core behaviors and thinking that will help you change your approach to conflict and enjoy life more.

Conflict Resolution Trainer
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